Refund policy

 

Return & Refund Policy

Our Guarantee

We stand behind the engineering and purity of our products. Because we focus entirely on ultra-pure, single-ingredient nutrition, we maintain a strict, transparent standard for returns. If you are not satisfied with your purchase, we are here to help.

1. Returns

• Window: You have 30 days from the date of delivery to request a return.

• Condition: To be eligible for a full refund, your item must be unopened, unused, with the safety seal fully intact, and in its original packaging.

• Proof of Purchase: A valid receipt or proof of purchase from our official store is required.

2. Refunds

• Inspection: Once we receive your returned item, our team will inspect it and notify you that it has been received. We will immediately update you on the status of your refund after checking the safety seal.

• Processing: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5 to 10 business days (depending on your bank's processing times).

3. Shipping Costs

• Responsibility: You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.

• Deductions: If you receive a refund, the original cost of shipping (if applicable) will be deducted from your total refund amount.

4. Damaged or Defective Items

If your product arrives damaged during transit or with a compromised safety seal, do not consume it. Contact us immediately at [Insert Support Email] with your order number and a photo of the damage, and we will dispatch a replacement batch at zero cost to you.

5. Contact Us

If you have any questions regarding how to return your item to us, contact our support team at:

• Email: regime0fitness@gmail.com